Mental Health & Social Services

We recognize that our students may feel additional stress and anxiety during this period of uncertainty. Below, you'll find information with General Resources within Santa Clara County as well as High School Support staff that can assist you and/or your student.
If this is a medical or mental health emergency, please call 911 immediately for assistance. Other immediate assistance resources are:
  • Crisis Text Line for Santa Clara County Residents: text "RENEW" to 741-741
  • Suicide and Crisis Hotline at 1 (855) 278-4204
  • Uplift (EMQ) Crisis Team (Santa Clara County) at 408-379-9085 or 1-877-412-7474
Santa Clara County COVID-19 Services 
If you, a family member or someone you know has been impacted by the Novel Coronavirus (COVID-19) and need food assistance, health services, financial help, legal assistance or other support services, here are some available resources that can help. Many services are available to all members of our community, regardless of ability to pay or immigration status. 
Searchable map​ of available resources in your area.
The Student Service Center's goal is to support all students holistically - physically, academically, socially, and emotionally. Therefore, you can find the offices of three Assistant Principals, Guidance Counselors, Guidance Clerk/Registrar, Health Clerk, District Nurse, and UpLift and CASSY counselors. Please visit the webpage to get in contact via email.
  • UpLift Counseling Services - If you would like to make an appointment to speak with an UpLift Counselor, please contact your Guidance Counselor.
  • CASSY Counseling - Ms. Hylbert is available for counseling services.  For any students in need of on-going support, please contact your Guidance Counselor.
CASSY Services   CASSY Services 2
Prospect High School ensures that all students with exceptional needs are provided a free and appropriate public education and related services in the least restrictive environment. CUHSD, and by extension Prospect,  coordinates with school districts within the Special Education Local Planning Area (SELPA) and the Santa Clara County Office of Education (SCCOE) to provide a continuum of services for students with special needs who are of high school age.  Please visit the webpage to get in contact with your student's case manager.
For more resources, check out our CUHSD page
General Mental Health Resources
Suicide Prevention & Student Support Phone Lines
Substance Abuse Treatment Services
Child Protective Services
Community Counseling Support (Sliding Fee Scale)
Emergency Youth Housing
LGBTQ Resources
Family Services
Local Community Resources
Transitional Age Youth (Ages 14-25)
Emergency Food & Shelter
Servicios de Crisis
  • Norte del Condado: 650-494-8420
  • Sur del Condado: 408-683-2482
Parent/Guardian Support
  • Uplift (EMQ) Crisis Team (Santa Clara County) provides free in-home suicide assessment and safety planning: 408-379-9085 or 1-877-412-7474

The following companies are currently hiring.  Visit each company's employment opportunities website to review available jobs and information on how to apply, or visit a location near you.


For local opportunities coming directly with our Prospect community partners, click here




Amazon or Text AMAZON to 77088



Grocery Outlet

Hospitals (various)

Hiring nurses on-the-spot (based on location and availability)


Lunardi's Market

Info: Apply:

Nob Hill

Rite Aid




Trader Joe's



Whole Foods Market





Several companies are hiring right now for jobs that can start ASAP. Read more in the article at:

CalWORKs & Medi-Cal
Department of Motor Vehicles (DMV)
    • All driver’s licenses MAY now be renewed online. Your notice may tell you to come into an office but due to special circumstances related to COVID-19, try online first.
    • Behind-the-wheel driving tests – both commercial and non-commercial drivers will be suspended beginning December 14 through at least January 11, 2021. Those with appointments will be notified of the cancellations. Appointments will be rescheduled at a later date. Motorcycle driving tests have not been canceled.
EDD Unemployment Insurance (UI)
    • Available if you lost your job or had your hours reduced
    • Provides cash payments based on past earnings
    • Maximum of 59 weeks of benefits while the federal CARES Act is in effect
    • For more information,
Housing Relief
Internal Revenue Service

    • Updated January 2021: Eligible individuals will automatically receive an Economic Impact Payment of up to $600 for individuals or $1,200 for married couples and up to $600 for each qualifying child. 
    • Most people who have an adjusted gross income for 2019 of up to $75,000 for individuals and up to $150,000 for married couples filing joint returns and surviving spouses, will receive the full amount of the second payment. For filers with income above those amounts, the payment amount is reduced.
    • For more information, click here:





Here is a link to a chart posted on Legal Aid at Work's website with resources and services for undocumented workers in California.  The list will be updated on a weekly basis.  If you know of a relief fund that is open to undocumented workers affected by the COVID-19 pandemic, please email the information to [email protected].

List of Organizations Where You Can Go to Apply / 

Lista de Organizaciones a Dónde Puede Acudir Para Aplicar /


Northern California / 

Norte de California /


San Francisco Bay Area / 

Área de la Bahía de San Francisco / 三藩市湾区
Santa Clara County /
Condado de Santa Clara /
For more resources for undocumented students and families, please check out
City of San Jose
    • Utilities: During this difficult time, some utility companies will not disconnect service due to missed payments, and some offer flexible payment plans. Policies depend on the service company, so please contact your home’s provider. You can lookup your garbage, recycling, and water providers using your address in the City of San Jose's lookup tool. Click here for more information regarding your utilities and internet supports.
    • Internet: In addition to the resources provided by PHS & CUHSD, San Jose provides a number of resources for free wifi and other low-cost options. Click here for more information
    • We are offering internet access for qualifying limited income households at $10 a month or less through our Access from AT&T program. Through June 30, 2021, AT&T will continue waiving data overages for these customers, as well as keep the expanded eligibility of Access from AT&T to qualifying households and those participating in the National School Lunch Program and Head Start.
    • For more information,